Voice AI assistant for an online store
Picks a solvent from a question in plain words, applies volume discounts and places the order by voice. Own speech recognition on the server, one cart shared with the site.
Task
An online solvent store needed an assistant that understands questions in plain words and places the order itself.
Buyers often do not know the exact name of a solvent: they describe the job, such as how to clean paint off metal, and wait for a manager to reply.
Solution
Selection from a plain question
The buyer describes the job in their own words and GigaChat picks a suitable solvent from the range.
Volume discount
The assistant calculates the discount itself when the buyer orders a larger volume.
Ordering by voice
Orders can be placed by voice, with no forms to fill in.
Own speech recognition
Speech is recognised by Whisper on the store’s server, so voice recordings never go to third‑party services.
One cart with the site
The assistant uses the same cart as the WooCommerce site, so an order from the chat shows up in the store at once.
Result
By voice
ordering without forms
Own
speech recognition server
One
cart shared with the site
Buyers ask in their own words and order by voice, and the order lands in the same cart as on the site.
Palette
Click a colour to copy its HEX
Technologies
GigaChat
Node.js
Python
FastAPI
Whisper
WooCommerce
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